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TENANT SUPPORT

  • What is Vouch referencing?
  • Vouch referencing checks your suitability to rent or be a guarantor by verifying the information below:
    • Credit Check
    • Affordability
    • Residential Status
    • ID & Right to Rent


  • Credit Check
  • As part of our referencing process, every prospective tenant will have their credit history checked. To complete this step, we need at least the last three years' address history. Our checks are powered by Equifax and searched for credit repayment history for any current or historic adverse credit. This is to establish whether you were registered at the provided address in the past three years. These checks do not impact your Credit Score. 
  • Affordability 
  • We check your affordability to see if you will be able to afford the property. The industry standard affordability ratio is 30 times the monthly rent for tenants and 36 times for guarantors. This means that in order to meet our affordability, you will need to demonstrate that your income is 30 x the monthly rent (36 x the monthly rent for guarantors).
  • Residential Status
  • If you are currently renting, we will need a reference from your current landlord. We do not ask for landlord references for guarantors.
  • ID & Right to Rent
  • Every applicant must supply us with a valid ID. For tenants renting in England, you must supply an ID that meets Right to Rent Regulations. Right to Rent requirements do not apply to guarantors. Click here to learn more about what ID documents are acceptable.

If you need any more help with your application, please don't hesitate to get in touch.

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Vouch Online Limited is an Appointed Representative of Goodlord Protect Ltd which is authorised and regulated by the Financial Conduct Authority for insurance distribution activities. FRN:787822