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TENANT SUPPORT

  • What happens when referencing is complete?
    Once we have received all the information to complete your reference, we will provide your letting agency with a finalised report. They will then make a decision as to your suitability to be a tenant or guarantor for the tenancy, and contact you to let you know the outcome.
  • Vouch is unable to discuss the outcome of the referencing report with you. To learn about the outcome of the report, you will need to speak directly to your letting agent.
  • If you believe there was a mistake on your application and you want the reference to be reopened, you will need to discuss this with your letting agent and they can look into reassessing your application.
  • Once your letting agent has accepted your application, you will be able to access a wide range of exclusive deals for things like:
    • TV & Broadband
    • Insurance
    • Energy
    • And much more



If you need any more help with your application, please don't hesitate to get in touch.

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