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TENANT SUPPORT

  • What documents do I need to submit to be checked?
  • As part of the referencing process, you will be asked to supply documentation for the following;

    • Proof of ID
    • Proof of Address
    • Proof of Funds


  • Proof of ID
  • When providing proof of ID, you will be able to choose from the following options. Depending on what type of document you choose, we may ask for a second one to be provided.

    • UK Passport
    • UK birth or adoption certificate
    • Full or provisional UK driving license
    • A letter from HM Prison Service
    • A letter from a UK Government Department or Local Authority
    • A letter from National Offender Management Service
    • Evidence of current or previous service in the UK armed forces
    • A letter from a police force confirming that certain documents have been reported stolen
    • A letter from a private rented sector access scheme
    • A letter of attestation from an employer
    • A letter from a UK further or higher education institution
    • A letter of attestation from a UK passport holder working in an acceptable profession
    • Benefits paperwork
    • Criminal Record Check
    • A valid passport endorsed with a time-limited period
    • Biometric immigration document with permission to stay for a time-limited period
    • Non-EEA national residence card
    • UK immigration status document with a time-limited endorsement from the Home Office


  • Proof of address
  • You will be able to choose from the following for proof of address documents. You cannot use the same document as in Proof of ID, e.g. if you uploaded your driving license for Proof of ID, you will need to choose another option to use here. Documents provided must be dated within the last 3 months.

    • Recent utility bill
    • Recent bank statement
    • Valid UK driving license
    • Current council tax bill
    • Credit/store card statement
    • Local council card
    • Current tenancy agreement


  • Proof of funds
  • To prove your income, we accept the following documents. You can add up to 6 images/files in this section, and they must be dated within the last 3 months. Click here to read how to add more documents to support your application.

    • Payslips
    • Benefits paperwork
    • Bank statements
    • Pension paperwork
    • SA302 for self-employed


If you need any more help with your application, please don't hesitate to get in touch.

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